H4W Desk Guide
Caseworker Resources and Desk Guides
The H4W printable Desk Guide Words to start open-ended questions: “How/What/Where/When/Who”
The flip side contains words that start closed-ended questions: “Why/Can/Will/Do/Have”
We have made this printable in black and white to conserve toner ink.
Change Talk - Desk Card (DARNCAT)
The Change Talk Desk Card is a free two-sided postcard available to order by contacting the Center for Excellence.
The Recognizing Ambivalence guide explains how to recognize sustain and change talk, and how to work with your client, meeting them where they are to understand their ambivalence and motivation for change.
MI Implementation Timeline for Caseworkers
MI Summary
The MI in The Nick of Time! resource shares how to use the time you have to engage and support your client. Using MI as best practice within often limited time windows create powerful building blocks for engagement.
A Summary of Summaries (Printable)
A Summary of Summaries is a brief refresher on the different types of summaries that can be utilized in a conversation and what they can be used for
Evoking Change Talk (Printable)
Evocation asks the practitioner to trust that clients understand their own situations, resist the urge to “fix” (the fixing reflex), stay curious, and draw attention to change talk.
Focusing and Agenda Mapping (Printable)
Focusing is the process of establishing and maintaining a specific direction in conversation with families. It answers the question: "Where are we going?" In the motivational interviewing framework, focusing is the second core task; it comes after engaging and before evoking.
The H4W 5x7 Desk Guide is a free two-sided full-color postcard version of the printable desk guide available to order by contacting the Center for Excellence.
Open-Ended Questions Guide
Spirit of MI - Desk Card (PACE & OARS)
The Ask/Offer/Ask Card is business card-sized and a reminder to respect choices, provide autonomy, and explore in partnership. It’s free to order by contacting the Center for Excellence.
The Spirit of MI Desk Card is a free two-sided postcard available to order by contacting the Center for Excellence.
Pocket Reminder Card (Ask/Offer/Ask)
The Curbing Your Reflex guide helps you to avoid slipping into “fixing” mode by using the Ask-Offer-Ask approach. This guide works well with the Pocket Reminder Card above.
Reflections in Practice is a reminder of the various ways you can use different reflections to gain trust, show empathy, and move conversations forward towards change talk.
The Four Tasks of MI (Printable)
The Four Tasks of MI is a general overview of the Engaging, Focusing, Evoking, and Planning tasks of Motivational Interviewing, including definitions, what it looks like, child welfare considerations, and examples of how they can sound
Recognizing and Responding to Sustain Talk (Printable)
Sustain talk is any client speech that favors the status quo rather than movement toward a change goal. It includes reasons not to change, defends existing patterns, or voices concerns about making a change.
The Open-Ended Questions Guide includes examples, tips and tricks in implementing the Spirit of MI across the fundamental processes of Engaging, Focusing, Evoking and Planning.
It also offers examples you can use with your staff to help them explore their motivation for using MI.