H4W Desk Guide (printable)


Caseworker Resources and Desk Guides

The H4W printable Desk Guide Words to start open-ended questions: “How/What/Where/When/Who”

The flip side contains words that start closed-ended questions: “Why/Can/Will/Do/Have”

We have made this printable in black and white to conserve toner ink.

The Change Talk Desk Card is a free two-sided postcard available to order by contacting the Center for Excellence.



The H4W 5x7 Desk Guide is a free two-sided full-color postcard version of the printable desk guide available to order by contacting the Center for Excellence.

Open-Ended Questions Guide (printable)

Spirit of MI - Desk Card  (PACE & OARS)

The Ask/Offer/Ask Card is business card-sized and a reminder to respect choices, provide autonomy, and explore in partnership. It’s free to order by contacting the Center for Excellence.

The Spirit of MI Desk Card is a free two-sided postcard available to order by contacting the Center for Excellence.


Pocket Reminder Card (Ask/Offer/Ask)


The Open-Ended Questions Guide includes examples, tips and tricks in implementing the Spirit of MI across the fundamental processes of Engaging, Focusing, Evoking and Planning.

It also offers examples you can use with your staff to help them explore their motivation for using MI.